Frequently Asked Questions
What is RSO?
Rick Simpson Oil (RSO) is a highly concentrated cannabis extract known for its full-spectrum profile. Unlike standard oils, our RSO maintains the complete range of cannabinoids, terpenes, and flavonoids to provide what is known as the “Entourage Effect,” designed for potent therapeutic applications and cellular wellness.
How to choose?
Choosing the right formulation depends on your specific health objectives. We offer diverse concentrations tailored for different metabolic needs. We recommend starting with our “New Patient Guide” or consulting with a healthcare professional familiar with cannabinoid therapy to determine the ideal dosage and potency for your journey.
Shipping times
We prioritize prompt delivery for all our clients. Standard transit for domestic orders is typically 3-4 days. Once your order is processed, you will receive a tracking number via email to monitor your package’s clinical-grade temperature-controlled journey.
Secure checkout
Your privacy and security are our highest priorities. Our checkout process utilizes 256-bit SSL encryption to protect your sensitive information. We maintain pharmaceutical-grade compliance in all our digital transactions, ensuring your data remains private and secure.
Returns policy
Due to the sensitive, medical nature of our products and strict quality control standards, we implement a strict No returns policy. This ensures that every client receives a product that has never left our controlled facility, guaranteeing purity and safety for all users.
Shipping fee
To ensure the integrity of our fragile wellness products, we apply a flat shipping fee of $20. This covers professional handling and express transit, ensuring your RSO arrives in optimal condition, protected from environmental stressors.
Sales tax
Sales tax is calculated based on state regulations at the time of purchase. Depending on your location, a sales tax ranging from 7-7.5% will be applied to your order total during the final checkout phase.
Still have questions?
Our clinical support team is standing by to help you navigate your journey with Rick Simpson Oil.
